The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Retreat
“The health spa was a highlight of our stay; we enjoyed rejuvenating treatments that left us feeling refreshed and pampered.” view full review
Delicious Breakfast
“Breakfast was a delightful spread with a wide selection of fresh and tasty options that catered to everyone's preferences.” view full review
Stunning Room View
“Our room had a breathtaking view of the front garden, making every moment spent there truly special and serene.” view full review
Excellent Shower
“The bathroom featured both a bath and a shower, and the water pressure was fantastic, providing a refreshing start to the day.” view full review
General
Free Wi-Fi
Parking
Sports & Fitness
Exercise gym
Guest Parking
Electric kettle
Dining
Restaurant
Bar/ Lounge area
Children
Cots
Spa & Leisure
Swimming pool
Room features
Free Wi-Fi in rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Castleton,
Cardiff,
United Kingdom,
CF3 2XR,
South Glamorgan
Map view
Castleton,
Cardiff,
United Kingdom,
CF3 2XR,
South Glamorgan
City landmarks
Rue de Rocquaine Route de La Lague
Fort Grey and Shipwreck Museum
1.3
km
Farm
Cefn Mably Farm Park
2.6
km
St Mary's Church
1.4
km
Castleton Baptist Church Fellowship
1.2
km
Church of the Resurrection
1.6
km
St. Mellons Golf Club
1.9
km
Began Park Golf Centre
2.9
km
Church
St Mellons Parish Church
2.1
km
Golf Course
Parc Golf Club
2.8
km
Park
Tredegar House
4.9
km
Church
St Michael's Church
2.3
km
St Michael's
2.3
km
Church
St Edeyrn's Church
2.7
km
Peterstone Lakes Golf Club
3.2
km
St. John Lloyd Church
2.6
km
Saint Illtyds Roman Catholic High School
2.9
km
Cefn Mably
Cefn Mably Lakes
2.7
km
Golf Course
Peterstone Golf Club
3.5
km
Angling Centre
3.2
km
Treetops Sporting Ground Ltd
3.5
km
Farm
Walnut Tree Farm Park
4.0
km
Pontprennau Community Centre
3.8
km
Blessed Sacrament Roman Catholic Church
4.4
km
Church
Rumney Methodist Church
4.4
km
Rumney Gospel Hall
4.5
km
Event hall
Rumney Memorial Hall
4.5
km
Nearby
Golf Course
St Mellons Golf Club
100 m
Restaurants
Henry Webb
190 m
Castleton St Mellons Hotel
Yakiniku
990 m
Cae Graw Lodge Newport Road
Melrose Inn
830 m
St Mellons
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
clean
attentive staff
dated decor
disappointing dining
6.0/10
Guest rating
Rooms
6.3
Location
7.2
Service
7.4
Dining
5.4
Guest reviews
6.0/10
based on 10 reviews
7.7
7.7/10 based on 426 reviews
Paul
United Kingdom,
June
2024
5.6/10
The hotel had seen better days and needed some improvements in the rooms, but it was of adequate size and quality. The service was a mix of being lovely and welcoming but needing a major refurbishment. The location was in need of a definite change but provided lovely surroundings and good staff. The dining experience left something to be desired with no continental option. The facilities were just okay, with nothing special to highlight.
Rooms
5.0
The rooms had no way of letting in ventilation without the sash window being opened, and there was no lock for security. They looked shabby, the bed wasn't comfortable, and repairs were not done to a good standard. The carpet was worn and stained, indicating it had not been renovated for many years.
Service
6.0
The service seemed to spend more time in the kitchen than waiting on tables, needing a hold up to stop the customer's food from sliding. However, the staff were lovely and welcoming.
Location
7.0
The location was in parkland, and while in need of a lick of paint, it provided a lovely setting with good staff. The bathroom had some mold issues, but overall, it was a nice place to get back to after a night out.
Dining
5.0
The dining experience left a lot to be desired with no continental option. The staff talking loudly to each other was the main soundtrack. However, the juicy burgers were okay, but nothing special.
Facilities
6.0
The facilities were basic, lacking any standout features or amenities.
Billy
United Kingdom,
May
2024
6.6/10
The hotel's location was perfect for my special trip with my mother to see the Millennium Stadium. The rooms were newly decorated and clean, but the lack of amenities like a lift and the challenging shower situation on the first floor seriously let the place down. The dining experience was not up to par with limited options, and the location was convenient for work but needed some maintenance. Overall, it was a mixed experience with some highs and lows.
Rooms
7.0
The rooms were newly decorated with new carpet and the bathroom very clean.
Service
8.0
The staff was helpful at reception and friendly overall.
Location
7.0
The location was perfect for my special trip to show my mother the Millennium Stadium. It was convenient for work purposes but needed maintenance.
Dining
5.0
The dining experience was not well-cooked with limited choices.
Facilities
6.0
The hotel needs a lick of paint in some areas.
Mark
United Kingdom,
December
2023
6.6/10
The room was nice and spacious but showing signs of wear, needing some updates to match the price. The service was attentive and quick to resolve any issues. The location was convenient for exploring nearby areas but lacked aesthetic appeal. The dining options were subpar in taste and variety despite the elegant setting.
Rooms
7.0
The room, though beautiful, could use some redecoration and maintenance work, with non-functioning light bulbs and dated decor.
Service
9.0
The staff were incredibly helpful and compassionate, especially in handling booking problems, offering individualized attention.
Location
6.0
The hotel is situated ideally for traveling around the area, but the view onto a broken fence was disappointing.
Dining
5.0
The dining experience fell short in taste and variety, lacking continental options and value for the price paid.
Facilities
6.0
The hotel's facilities were acceptable but not exceptional, lacking certain amenities and extras for the price.
clean
dated decor
Rob
United Kingdom,
November
2023
6.6/10
The hotel had its ups and downs. The rooms looked shabby and the bed was not comfortable, but they were warm and spacious with a large bathroom. Service was mixed, with attempts to charge for unrequested breakfast, although staff were friendly and helpful. The location was excellent despite neighboring issues, and dining was good despite limited breakfast options. Facilities were decent overall.
Rooms
5.0
The rooms looked shabby and the bed was not comfortable, with noticeable wear and tear.
Service
7.0
The staff seemed put out at times but were ultimately friendly and helpful.
Location
8.0
The location was excellent, despite some neighboring concerns.
Dining
7.0
The breakfast options were limited, but the dining experience was still decent overall.
Facilities
6.0
Overall, the facilities were satisfactory.
David
United Kingdom,
November
2023
5.2/10
The hotel had a nice surrounding, with a first-class location and lovely staff. However, the rooms looked like there was effort made to spruce them up but had a terribly uncomfortable bed and were pretty run down with a moldy smell in the bathroom. The service was a mix of being super helpful and accommodating but also miserable at times. The dining experience was a mix of tasty dishes and one of the worst ever encountered. The facilities left much to be desired with some areas being out of use and not properly maintained.
Rooms
5.0
The rooms looked like there was effort made to spruce them up but had a terribly uncomfortable bed. They were pretty run down and smelled of mold in the bathroom.
Service
6.0
The service was a mix of being super helpful and accommodating but also miserable at times.
Location
8.0
The hotel had a nice surrounding, with a first-class location and lovely staff.
Dining
5.0
The dining experience was a mix of tasty dishes and one of the worst ever encountered.
Facilities
5.0
The facilities left much to be desired with some areas being out of use and not properly maintained.
Clean Surrounding
Uncomfortable Bed
Tom
United Kingdom,
October
2023
7.4/10
I stayed at the hotel, which was in a chalet. The rooms were in desperate need of some attention, feeling a bit dated, but I got upgraded to one of their refurbished rooms, which was excellent. The service was a mix - the staff were friendly and very helpful overall, although one staff member seemed confused about mineral water. The location was fab, with very helpful staff, making me want to return despite the disappointing surroundings. The dining experience was lovely, with plenty of choices, although it felt a bit stingy given the price paid. I found the facilities to be adequate.
Rooms
7.0
The rooms were a bit dated and in need of attention, but the refurbished room I got was excellent.
Service
8.0
The staff were friendly and very helpful, even though there was a bit of confusion over mineral water.
Location
8.0
The location was fab, with helpful staff, making me want to return despite some disappointments.
Dining
7.0
The dining experience was lovely, with plenty of choices but felt a bit stingy given what we paid.
Facilities
7.0
The facilities were adequate.
refurbished rooms
dated rooms
Gary
United Kingdom,
August
2023
7.8/10
The hotel rooms were a bit dated but still nice with modern amenities. The service was charming, although there were slight issues with timing in the dining experience. The location was nice and secluded, offering good facilities like room service and reliable Wifi. The dining was cooked fresh to a good standard. The facilities overall were pleasant.
Rooms
7.0
The rooms were a bit dated but still nice with all the mod cons you'd expect.
Service
9.0
The service was absolutely charming.
Location
8.0
The hotel location was nice and secluded, offering room service, and the WiFi was good.
Dining
8.0
The dining was cooked fresh to a good standard.
Facilities
7.0
The facilities were pleasant.
Harriet
United Kingdom,
August
2023
7.8/10
The hotel offers spacious rooms that lack the charm of a Manor House but are terrific, renovated, and located on the upper level with a pleasant outlook. The service provided by the staff was exceptional, friendly, and always eager to assist. The location is perfect for a visit to Cardiff, ideal as a base for Cardiff City Centre, and set in front of a lovely period building with tailored front gardens. However, some investment is needed in various areas. The dining experience was a mix of nice, well-presented dishes but also included some skimpy and unappetizing options. Overall, the hotel provides a comfortable stay with great service but could improve in certain aspects.
Rooms
8.0
The spacious rooms were renovated and located on the upper level with a pleasant outlook.
Service
9.0
The staff were very pleasant and went above and beyond to rectify any issues quickly.
Location
8.0
The hotel's location is perfect for a visit to Cardiff and set in front of a lovely period building with tailored front gardens.
Dining
7.0
The dining experience offered a mix of nice, well-presented dishes but also lacked consistency with some options.
Facilities
7.0
The hotel provides adequate facilities but would benefit from some improvements.
Martin
United Kingdom,
August
2023
7.2/10
I had a lovely stay at the hotel with my dog. The rooms were nice and warm, especially in December, located in a separate block which was perfect for some peace and quiet. The service was exceptional, beyond faultless and the staff were very pleasant and helpful, offering larger rooms than other alternatives for just a few pounds more. The location, while beautiful, could use a bit more attention to detail, especially in the stairs area. The dining experience was disappointing due to the inedible food and poor breakfast options. The facilities were good overall.
Rooms
8.0
Ideal for staying with a dog. The bunk beds were a nice touch, and the rooms were warm in December.
Service
9.0
The service was beyond excellent. The staff were very pleasant and helpful.
Location
7.0
The location is beautiful but needs more attention to detail, especially in the stairs area.
Dining
5.0
The dining experience was disappointing with inedible food and limited breakfast options.
Facilities
7.0
Good facilities overall, dedicated to ensuring a seamless experience for events like weddings.
friendly staff
poor dining
George
United Kingdom,
July
2023
5.0/10
The hotel felt more like a B&B rather than a hotel, with rooms needing attention due to issues like rotting facia boards and cracked bathroom tiles. The noise from the nearby generator room and a disruptive pipe noise outside impacted the stay. The price of £270.00 for one night seemed excessive for the condition of the room, with a suggested value of around £70.00 per night being more appropriate.
Rooms
5.0
The room was clean but in need of updating, giving off a tired vibe more suited to a B&B. The noise from the generator room nearby and pipe disturbances outside made it challenging to relax.
Service
5.0
The staff seemed overworked and underpaid, impacting their friendliness and service quality. Stepping up to handle multiple roles might have contributed to their grumpiness.
Location
5.0
While the location was convenient for accessing Cardiff, the ongoing building work and the less-than-ideal upkeep of the surroundings were disappointing. The proximity to the city center was a plus, but the scenic value was diminished by the less attractive neighboring golf greens.
Dining
5.0
The dining experience left much to be desired, with bland-tasting food like water and vinegar. The delayed breakfast service added to the disappointment, despite the nice breakfast room ambiance.
Facilities
5.0
The overall facilities were below expectations, with outside views being unappealing and in need of maintenance. Limited dining options and noise disturbances took away from the experience.
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